Please wait...

Terms and Conditions

Terms and Conditions

Welcome to AJISOUL. These Terms & Conditions govern your use of our website [www.ajisoul.com] and your purchase of products from us. By accessing this website or placing an order, you agree to comply with and be bound by these terms.

If you do not agree with any part of these terms, please do not use this website.

 1. General Overview

AJISOUL is an online platform offering high-value décor and gifting products including Metal Wall Art, Paintings, Resin Art, Putty Art, Digital Art, Wood Art, and other curated pieces, all created or collected by Aji Nayar.

2. Eligibility 

By using this website, you confirm that you are at least 18 years old or using the platform under the supervision of a parent or legal guardian.

3. Product Information & Availability 

  • All products are subject to availability.

  • Product images are for illustration purposes. Actual products may vary in colour, texture, finish, or size due to artistic and handcrafted variations.

  • AJISOUL reserves the right to discontinue products or change specifications without prior notice.

4. Orders & Payments 

  • All orders placed through [www.ajisoul.com] are subject to acceptance and availability.

  • Prices are listed in INR (Indian Rupees) and include applicable taxes unless specified otherwise.

  • We accept secure online payments through trusted payment gateways. AJISOUL does not store credit card or payment details.

5. Shipping & Delivery 

  • We offer domestic and international shipping, subject to specific terms and charges.

  • Shipping times may vary based on the destination, product type (especially for customised or made-to-order pieces), and courier availability.

  • AJISOUL is not responsible for delays caused by external factors such as customs clearance, logistics disruptions, or natural calamities.

6. Returns & Refunds 

Due to the artistic and curated nature of our products, we follow a strict no-return policy, except in cases of: 

  • Items received in damaged condition

  • Wrong items delivered

 In such cases: 

  • You must notify us within 48 hours of receiving the order at support@ajisoul.com with photographs of the issue.

  • After validation, we will either arrange for a replacement or initiate a refund at our discretion.

7. Intellectual Property 

All content on this website—including product designs, images, graphics, text, logos, and brand elements—is the intellectual property of AJISOUL or its licensors.

Unauthorised use, reproduction, or distribution is prohibited.

8. User Conduct 

You agree not to: 

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or interfere with the website’s operations

  • Misuse the product visuals or content for commercial purposes without written permission from AJISOUL 

9. Limitation of Liability 

  • AJISOUL is not liable for any direct, indirect, incidental, or consequential damages related to the use of this website or the purchase of our products.

  • We do not guarantee that the website will be free from errors, viruses, or interruptions.

 10. External Links

AJISOUL may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. 

11. Governing Law

 These Terms & Conditions are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of the courts in Kochi, Kerala, India.

 12. Changes to Terms

 AJISOUL reserves the right to update or modify these Terms & Conditions at any time.

The latest version will always be available on this website.

13. Contact Information

 For any questions about these Terms, please contact:

Email: support@ajisoul.com